15
May

How “all business” can hurt business: Five Behaviors of a Cohesive Team

Water cooler talk and the foundation of trust

The term “water cooler talk” has become so derogatory that I fear people are not maintaining proper hydration at work. But can water cooler talk be a...

Cohesive Team| Government| King County| Local Government Management| Public Sector| team behaviors| Team Development| Team Dynamics| The Five Behaviors of a Cohesive Team™| Trust| Vulnerability-Based Trust 0 Comments Read More
04
May

Leader Standard Work and Process Roundings

 

Alignment| City county leadership| City County Management| Continuous Improvement| Culture| Government| Government leadership| interview| King County| Lean| Lean Culture| Lean Six Sigma| Local Government Management| Operational Excellence| Organizational Health| Process improvement| Process Walks| Public Sector| The Four Dimensions of Lean Culture™| Trust 0 Comments Read More
10
Apr

Creating Better Flow at King County Wastewater

How a growing county attacked a growing problem

In 2015, King County’s Wastewater Treatment Division was celebrating its 50th year. While celebrating five decades of cleaning up Puget Sound and...

City County Management| Continuous Improvement| County goals| Culture| Government| Government leadership| King County| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Operational Excellence| Organization Values| Organizational Health| Process improvement| Public Sector| Strategic Management System| Strategic performance management| Vision Statement| Washington 0 Comments Read More
03
Apr

Culture Change at Finance and Business Operations Division, King County, WA

About FBOD

King County’s Financial and Business Operations Division’s (FBOD) journey to become the “best-run government” in the nation has earned accolades from both the public and private sector....

Continuous Improvement| Culture| Government| Government leadership| King County| Local Government Management| The Leadership Challenge®| TLC 0 Comments Read More
21
Jul

Making It Not Risky: King County Employees Form Their Future

The small Office of Risk Management for King County, Washington, has a big job: resolving claims against King County resulting from bus accidents, items missing from the jail’s property room and...

City county leadership| City County Management| City goals| County goals| Government leadership| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Operational Excellence| Organization Values| Strategic performance management| True North| Vision Statement 0 Comments Read More
14
Jun

Cascading Enterprise Alignment: Taking Lean Six Sigma to the Next Level

King County’s Finance and Business Operations Division was hitting major milestones on its Lean journey by mid-2016. In the three years, the division had:

City County Management| City goals| Enterprise Alignment| King County| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Organization Values| Strategic Management System| Strategic Planning| Vision Statement 0 Comments Read More
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