04
Jul

Happy Fourth of July!

As we prepare to celebrate the Fourth of July, our Independence Day here in the United States, I had a thought about leadership. I am a student of the great ongoing research on leadership that Jim...

Government| Government leadership| leaders at all levels| Leadership| Leadership At All Levels| Leadership Development| The Five Practices of Exemplary Leadership| The Leadership Challenge®| IMPACT! Leadership Summit 0 Comments Read More
08
Jun

Lean Journey: Leaders Changing Behaviors

King County FBOD's Lean Journey

King County FBOD Lead Cheryl Schmidt talks about how the changes in leadership have allowed greater improvements in the division's Lean Journey. Leadership and...

City county leadership| Culture| Culture Enablers| Government leadership| Leadership| Leadership At All Levels| Leadership Development| Lean| Lean Culture| Lean Management System| Lean Six Sigma 0 Comments Read More
04
May

Leader Standard Work and Process Roundings

 

Alignment| City county leadership| City County Management| Continuous Improvement| Culture| Government| Government leadership| interview| King County| Lean| Lean Culture| Lean Six Sigma| Local Government Management| Operational Excellence| Organizational Health| Process improvement| Process Walks| Public Sector| The Four Dimensions of Lean Culture™| Trust 0 Comments Read More
28
Apr

ARIZONA Government Uses Lean to Improve Outcomes

The State of Arizona is pursuing a Lean Transformation across state agencies to improve services and make them more efficient. Governor Doug Ducey recently had an interview with Forbes that will...

Continuous Improvement| Gemba walks| Go to Gemba| Government leadership| Lean| Lean Culture| Lean Management System| Lean Six Sigma| Operational Excellence| Process improvement| Process Walks| Strategic Management System| Strategic Planning| Visual Management 0 Comments Read More
21
Apr

Trust and Washington State Legislature

“How was your weekend?” - Idle chit chat or bedrock of legislative budget negotiations?

I’m an NPR listener. Now I’m an even bigger fan. On April 17, as I was preparing to facilitate a session on...

Cohesive Team| Government| Government leadership| Public Sector| team behaviors| Team Development| The Five Behaviors of a Cohesive Team™| Trust| Washington| Washington State 0 Comments Read More
10
Apr

Creating Better Flow at King County Wastewater

How a growing county attacked a growing problem

In 2015, King County’s Wastewater Treatment Division was celebrating its 50th year. While celebrating five decades of cleaning up Puget Sound and...

City County Management| Continuous Improvement| County goals| Culture| Government| Government leadership| King County| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Operational Excellence| Organization Values| Organizational Health| Process improvement| Public Sector| Strategic Management System| Strategic performance management| Vision Statement| Washington 0 Comments Read More
03
Apr

Culture Change at Finance and Business Operations Division, King County, WA

About FBOD

King County’s Financial and Business Operations Division’s (FBOD) journey to become the “best-run government” in the nation has earned accolades from both the public and private sector....

Continuous Improvement| Culture| Government| Government leadership| King County| Local Government Management| The Leadership Challenge®| TLC 0 Comments Read More
21
Jul

Making It Not Risky: King County Employees Form Their Future

The small Office of Risk Management for King County, Washington, has a big job: resolving claims against King County resulting from bus accidents, items missing from the jail’s property room and...

City county leadership| City County Management| City goals| County goals| Government leadership| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Operational Excellence| Organization Values| Strategic performance management| True North| Vision Statement 0 Comments Read More
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