04
Jul

Happy Fourth of July!

As we prepare to celebrate the Fourth of July, our Independence Day here in the United States, I had a thought about leadership. I am a student of the great ongoing research on leadership that Jim...

Government| Government leadership| leaders at all levels| Leadership| Leadership At All Levels| Leadership Development| The Five Practices of Exemplary Leadership| The Leadership Challenge®| IMPACT! Leadership Summit 0 Comments Read More
15
May

How “all business” can hurt business: Five Behaviors of a Cohesive Team

Water cooler talk and the foundation of trust

The term “water cooler talk” has become so derogatory that I fear people are not maintaining proper hydration at work. But can water cooler talk be a...

Cohesive Team| Government| King County| Local Government Management| Public Sector| team behaviors| Team Development| Team Dynamics| The Five Behaviors of a Cohesive Team™| Trust| Vulnerability-Based Trust 0 Comments Read More
04
May

Leader Standard Work and Process Roundings

 

Alignment| City county leadership| City County Management| Continuous Improvement| Culture| Government| Government leadership| interview| King County| Lean| Lean Culture| Lean Six Sigma| Local Government Management| Operational Excellence| Organizational Health| Process improvement| Process Walks| Public Sector| The Four Dimensions of Lean Culture™| Trust 0 Comments Read More
21
Apr

Trust and Washington State Legislature

“How was your weekend?” - Idle chit chat or bedrock of legislative budget negotiations?

I’m an NPR listener. Now I’m an even bigger fan. On April 17, as I was preparing to facilitate a session on...

Cohesive Team| Government| Government leadership| Public Sector| team behaviors| Team Development| The Five Behaviors of a Cohesive Team™| Trust| Washington| Washington State 0 Comments Read More
10
Apr

Creating Better Flow at King County Wastewater

How a growing county attacked a growing problem

In 2015, King County’s Wastewater Treatment Division was celebrating its 50th year. While celebrating five decades of cleaning up Puget Sound and...

City County Management| Continuous Improvement| County goals| Culture| Government| Government leadership| King County| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Operational Excellence| Organization Values| Organizational Health| Process improvement| Public Sector| Strategic Management System| Strategic performance management| Vision Statement| Washington 0 Comments Read More
03
Apr

Culture Change at Finance and Business Operations Division, King County, WA

About FBOD

King County’s Financial and Business Operations Division’s (FBOD) journey to become the “best-run government” in the nation has earned accolades from both the public and private sector....

Continuous Improvement| Culture| Government| Government leadership| King County| Local Government Management| The Leadership Challenge®| TLC 0 Comments Read More
22
Mar

Enabling Healthy Conflict by Understanding the Conflict Continuum

 

Government| Team Development| Team Dynamics| The Five Behaviors of a Cohesive Team™ 0 Comments Read More
28
Jan

An interview with Congress

The Baldrige Criteria for Performance Excellence was created 25 years ago by the federal government to recognize excellence in business. In its history, many high profile organizations (or divisions...

Government| interview| News & Ideas 0 Comments Read More
14
Dec

EVENT: Lean Culture & The Role of Leadership – The Full Experience

Agencies across Washington – at the state, county, and city levels – are embracing the Four Dimensions of Lean Culture® (based on the Shingo Model) as an effective framework for expanding their...

Events| Government| leaders at all levels| Lean| LPI| The Five Practices of Exemplary Leadership| The Leadership Challenge®| Washington 0 Comments Read More
02
Oct

Event: 2013 State of Washington Lean Transformation Conference

We're Proud to Support the State of Washington's Lean Efforts

 

Culture| Events| Government| Lean| Washington 0 Comments Read More
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