26
Jun

Visual Management – Powerful and Not So New

One of the key tools of Lean is applying the power of Visual Management. Visual Management allows anyone to see what is happening in the process and to use how the process is organized visually to...

Continuous Improvement| Lean| Lean Culture| Lean Management System| Lean Six Sigma| Operational Excellence| Visual Management 0 Comments Read More
04
May

Leader Standard Work and Process Roundings

 

Alignment| City county leadership| City County Management| Continuous Improvement| Culture| Government| Government leadership| interview| King County| Lean| Lean Culture| Lean Six Sigma| Local Government Management| Operational Excellence| Organizational Health| Process improvement| Process Walks| Public Sector| The Four Dimensions of Lean Culture™| Trust 0 Comments Read More
28
Apr

ARIZONA Government Uses Lean to Improve Outcomes

The State of Arizona is pursuing a Lean Transformation across state agencies to improve services and make them more efficient. Governor Doug Ducey recently had an interview with Forbes that will...

Continuous Improvement| Gemba walks| Go to Gemba| Government leadership| Lean| Lean Culture| Lean Management System| Lean Six Sigma| Operational Excellence| Process improvement| Process Walks| Strategic Management System| Strategic Planning| Visual Management 0 Comments Read More
24
Apr

How The Leadership Challenge Enables the Growth of Servant Leaders

Servant-leaders deliver their best while striving to build the capacity of coworkers to become better each day. They follow and are empowered by key philosophies and practices that support their...

Continuous Improvement| Encouragement| leaders at all levels| Leadership| Leadership At All Levels| Leadership Development| The Five Practices of Exemplary Leadership| The Leadership Challenge®| TLC| IMPACT! Leadership Summit 0 Comments Read More
10
Apr

Creating Better Flow at King County Wastewater

How a growing county attacked a growing problem

In 2015, King County’s Wastewater Treatment Division was celebrating its 50th year. While celebrating five decades of cleaning up Puget Sound and...

City County Management| Continuous Improvement| County goals| Culture| Government| Government leadership| King County| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Operational Excellence| Organization Values| Organizational Health| Process improvement| Public Sector| Strategic Management System| Strategic performance management| Vision Statement| Washington 0 Comments Read More
05
Apr

Are Leaders Born or Made?

In the leadership development space, this is one of our biggest questions

 

Cohesive Team| Continuous Improvement| Leadership| Leadership Development| Team Development| The Five Behaviors of a Cohesive Team™| The Leadership Challenge®| Vision Statement 0 Comments Read More
03
Apr

Culture Change at Finance and Business Operations Division, King County, WA

About FBOD

King County’s Financial and Business Operations Division’s (FBOD) journey to become the “best-run government” in the nation has earned accolades from both the public and private sector....

Continuous Improvement| Culture| Government| Government leadership| King County| Local Government Management| The Leadership Challenge®| TLC 0 Comments Read More
28
Jan

The Four Dimensions of Lean Culture™

The Four Dimensions of Lean Culture™ is a highly effective framework for structuring holistic organizational change efforts. The model’s purpose is to provide a roadmap for building a healthier...

Continuous Improvement| Culture| Culture Enablers| Customer-Focused Purpose| Enterprise Alignment| Lean| The Four Dimensions of Lean Culture™ 0 Comments Read More
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