22
Mar

Enabling Healthy Conflict by Understanding the Conflict Continuum

 

Government| Team Development| Team Dynamics| The Five Behaviors of a Cohesive Team™ 0 Comments Read More
21
Mar

IMPACT! Leadership Tip of the Week #5

Challenge the Process

Leadership 0 Comments Read More
28
Jul

Maximizing The Holy Grail of Operational Excellence: Lean

Bold leaders were never meant to maintain the status quo. Like progressive kings and queens that reign over a kingdom, leaders see the opportunities and challenges their kingdoms face and they...

Lean| Operational Excellence 0 Comments Read More
21
Jul

Making It Not Risky: King County Employees Form Their Future

The small Office of Risk Management for King County, Washington, has a big job: resolving claims against King County resulting from bus accidents, items missing from the jail’s property room and...

City county leadership| City County Management| City goals| County goals| Government leadership| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Operational Excellence| Organization Values| Strategic performance management| True North| Vision Statement 0 Comments Read More
13
Jul

Improving Teamwork Is Central to Organizational Health

“Talent wins games, but teamwork wins Championships”

Cohesive Team| Leadership| News & Ideas| Operational Excellence| Organizational Health| Team Development| Team Dynamics| The Five Behaviors of a Cohesive Team™| The Five Practices of Exemplary Leadership 1 Comment Read More
23
Jun

Using A Deeper Definition and Expectation of Trust to Create Cohesive Teams

Trust is vital in all human relationships. This is especially true in business due to the fact that we may not have personal trust-based relationships. As opposed to the relationships we often...

Cohesive Team| News & Ideas| Patrick Lencioni| Team Development| The Five Behaviors of a Cohesive Team™| Vulnerability-Based Trust 0 Comments Read More
14
Jun

Cascading Enterprise Alignment: Taking Lean Six Sigma to the Next Level

King County’s Finance and Business Operations Division was hitting major milestones on its Lean journey by mid-2016. In the three years, the division had:

City County Management| City goals| Enterprise Alignment| King County| Lean| Lean Culture| Lean Management System| Local Government Management| Mission Statement| Organization Values| Strategic Management System| Strategic Planning| Vision Statement 0 Comments Read More
09
Jun

Strategic Performance Management: What Do You Do When You’ve Almost Achieved Your Vision?

It’s March 2016. The management team of King County’s Finance and Business Operations Division (FBOD) meets to do a “quick refresh” of the division’s clarity map. The purpose is to confirm...

King County| Lean| Strategic Management System| strategic management system session 0 Comments Read More
24
May

Driving Our Way Out of the Fog: Building Organizational Clarity FOREVER! (Part 2)

By Gwen Voelpel

News & Ideas| Success Story| The City of SeaTac 0 Comments Read More
17
May

Driving Our Way Out of the Fog: Building Organizational Clarity FOREVER! (Part 1)

By Gwen Voelpel

News & Ideas| Success Story| The City of SeaTac 0 Comments Read More
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